FTC Shipping & Handling
Shipping and Delivery
The time for order delivery is divided into two parts:
- Processing time: Order verification, tailoring, quality, check and packaging. All orders are usually sent to our manufacturer for dispatch within 72 hours after the order is placed and payment is received.
- Shipping time: This refers to the time it takes for items to be shipped from our warehouse to the destination. Philippines Standard Secured Shipping & Insurance takes 2-9 days for delivery (IF YOUR ITEM IS IN STOCK). If more than 12 days have passed please email us at FlattenTheCurvePHL@gmail.com to review the status of your order. Refunds will be handled through email if necessary.
On Average Shipping Arrival Days by our Cash on Delivery Partner (but please follow the above shipping time as factors from the weather, hijacked goods and congestions can affect shipping dates):
2-6 Days (Manila & Greater Manila Regions)
3-8 Days (Outside Manila)
For delivery inquiries, you may contact any of the following numbers of our COD partner:
Landline: 02 795 8900
**Some product might ship out separately and arrive at different times because we have warehouses from different locations. Estimated shipping times exclude Sunday’s and local holidays. We will issue you a tracking number upon processing of your product. Please allow 2-3 days for processing. **
Note that for countries outside the Philippines, shipping may take longer than estimated.
Depending on the volume of orders we are receiving, your shipment may take longer than usual. Rest assured, we are working hard to get everything out ASAP. We know it may be frustrating to wait longer than expected for your order, but the one thing we don’t want to do is sacrifice the quality of our products. Thank you so much for understanding.
If you need to make changes to your order, please email us within 12 hours of placing your order and we will be happy to make the required changes. If your order has already been shipped we will not be able to change it unfortunately. Please make sure to check you have selected the right size and color to avoid disappointment.